In the evolving digital era, your white label hosting collaborator should exceed expectations beyond superior WordPress performance. Receive prompt responses, engage with a trustworthy team, and prioritize your agency’s satisfaction every step of the way.
We understand that time is crucial. Our team is dedicated to providing rapid responses to your inquiries and support needs, ensuring your business never skips a beat.
We pride ourselves on being 100% U.S.-based. No outsourcing, no offshore workers—just a dedicated, local team committed to delivering quality and consistency.
We’re dedicated to delivering results that leave you completely satisfied. Our team is committed to ensuring that every detail meets your expectations and drives your confidence in our partnership.
Each of our plans include all of the below services:
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Yes! With our premium plans, you can submit as many support requests as you need. Each request is capped at around 30 minutes of work, but there’s no limit to how many tasks you can send our way each month.
Each website, including subdomains, needs its own plan. For example, if you're managing three separate sites, you'll need three individual subscriptions.
If a task exceeds the 30-minute limit, we’ll coordinate with you to either complete it as an hourly project or quote it separately as a larger task. You’ll still be able to offer the service to your client under your own brand.
Our team operates Monday through Friday, 8 AM to 5 PM CST. We prioritize responding quickly and aim to resolve most requests within 1–2 business days. Tasks are addressed in the order they’re received, with urgent issues receiving higher priority.
No, you don’t! We make it simple by setting up a custom email address on your domain, like [email protected]. Your clients can send requests directly to this address, and we’ll handle everything behind the scenes. Responses will appear to come directly from your agency.
Can’t find the answer you’re looking for? Please chat to our friendly team!